The Vaulter Platform

One platform for precious metals trading, holdings and vaulting.

Vaulter connects the digital services you offer your customers with the financial and physical operations behind them. It provides a comprehensive software foundation for delivering precious metals services under your own brand, with the visibility and control needed to manage every stage of the operation.

Vaulter platform displaying precious metals positions and operational controls

Customer experience

A modern precious metals experience, under your brand.

Vaulter gives your customers continuous access to precious metals trading and account-based holdings through a digital experience that reflects your brand. They can buy and sell at real-time prices, in any size, without requiring each transaction to result in immediate physical delivery.

Beyond trading, customers can monitor their balances and transaction history, access vaulting services, and request conversion of their holdings into physical bars or coins for collection or delivery. You define the products, pricing and service conditions; Vaulter provides the customer-facing technology behind them.

Dealer operations

Control the operations behind every transaction.

Vaulter provides a comprehensive environment for managing the daily operations of a precious metals business. From customer accounts and trading activity to product pricing, inventory, payments and reporting, the platform brings essential information and workflows together in one place.

Your team can monitor transactions, track outstanding obligations, manage operational processes and identify activities requiring attention. Configurable business rules and controls provide the flexibility to manage your operations according to your own requirements, while maintaining visibility across the entire transaction lifecycle.

Vaulter dealer dashboard showing equity, operational metrics, system health and trading activity

Physical bullion & vaulting

Built around the realities of physical precious metals.

Digital holdings are only part of the picture. Vaulter connects customer balances with the physical bullion behind them, managing individual bars and coins, vault locations, inventory availability and allocation. Holdings can be associated with specific physical items or proportional interests in larger bars, according to the dealer's offering.

Trading and physical fulfillment operate on different timelines. When metal must first be sourced or received, Vaulter tracks outstanding allocation requirements and the processes needed to fulfill them. Dealers maintain oversight of inventory and customer obligations across vault locations, while customers can request redemption of their holdings into physical bars or coins for collection or delivery.

Vaulter assets and liabilities screen showing precious metals and currency positions

Pricing, finance & control

Financial and operational processes working together.

Vaulter connects real-time market data with configurable pricing rules, giving dealers control over spreads, markups and the prices offered to their customers. Trading activity is reflected across financial positions and obligations, providing a consistent view of the consequences of each transaction.

Beyond price execution, the platform supports the management of precious metals and currency exposure, treasury positions, hedging, settlement and reconciliation. These capabilities can be adapted to your financial arrangements and risk management approach, providing the flexibility to operate within your existing processes and controls.

Vaulter quotes screen showing market prices, spreads and configurable pricing markups

Configuration & deployment

Adapted to your business and operating environment.

Vaulter provides an established software foundation that can be configured for your brand, products, currencies, pricing rules and operational workflows. The platform can be deployed in a dedicated environment and adapted to work alongside your existing infrastructure, without imposing a predefined way of doing business.

Banking, payments, KYC, accounting, invoicing, vaulting partners and regulatory requirements differ across markets. We define the integrations, extensions and local adaptations needed for each engagement, with the scope of delivery and ongoing support agreed individually. You retain control over your products, providers and operations, while Vaulter supplies the technology behind them.

Let's talk

Explore what Vaulter can bring to your operation.

We would welcome the opportunity to understand your requirements, demonstrate the platform and discuss how Vaulter could fit your business and future plans.